Despite both historic and growing interest in using AI to enhance supply chains, CSCOs report AI investments are still failing to meet some of their sky-high expectations. This Supply Chain Podcast episode explores research into the roots of each of these challenges and how CSCOs can overcome them.
This episode explores:
In this episode, host Tess Frenzel speaks with Gartner Senior Principal of Research Benjamin Jury about his research into generative AI’s (GenAI’s) impacts on the supply chain. They explore three critical junctures that supply chains tend to stumble over in their current approach to AI, and what CSCOs can do to resolve issues surrounding each one. Tess and Ben close the show with additional AI-centric recommendations for CSCOs implementing the technology into their supply chains over the coming year.
Gartner clients interested in finding out more about this topic can access the following:
Supply Chain Executive Report: Closing the AI Expectations-Reality Gap
About the Guest
Benjamin Jury is a Gartner senior principal of research, leading research projects that address chief supply chain officers’ key priorities. In addition to his executive report focused on maximizing the impact of AI in the supply chain, he is currently leading a research study on cost management. Before this role, Ben’s research agenda centered on the mission-critical priorities of heads of R&D and their teams.