The Gartner Supply Chain Podcast

Designing a Digital Supply Chain to Respond to Autonomous Machine Customers, With Pierfrancesco Manenti

Episode Summary

Over the next 10 years, demand from intelligent machines, algorithms and bots will progressively drive revenue. Chief supply chain officers must prepare to respond by digitally integrating the ecosystem, using secure and unbiased data, and automating. This podcast is based on an executive report.

Episode Notes

In this podcast, guest Pierfrancesco (Pier) Manenti joins host Thomas O’Connor to explore why chief supply chain officers (CSCOs) should care about accelerating demand from intelligent machines, algorithms and bots. This acceleration can be seen in our 2020 Gartner CEO and Senior Executive Survey, which found 61% of CEOs believe that by 2030, demand from machine customers will be significant in their industry, driving a mean of 21% of revenue.

This is the topic for the June Supply Chain Executive Report: Designing a Digital Supply Chain to Respond to Autonomous Machine Customers.

Key ingredients for CSCO success in preparation for accelerating demand from intelligent machines are integrating the partner ecosystem, leveraging data through the end-to-end supply chain, and automating processes and decisions.