The Gartner Supply Chain Podcast

Haleon’s Bart Derde on Supply Chain Change, Burnout

Episode Summary

Responding to recent disruptions has left many supply chain employees too fatigued with change to buy into transformation. This episode of Gartner’s Supply Chain Podcast explores how Haleon avoids change burnout and creates resilient, agile supply chain transformation.

Episode Notes

This episode explores: 

• Insight into Haleon’s transformation from three supply chains to one big supply chain (0:44)
• The role of agility and resilience in Haleon’s supply chain transformation (5:33)
• Avoiding change burnout during transformation and disruption (9:28)
• Key advice on preventing change burnout for chief supply chain officers (CSCOs) (13:56)

Host Thomas O’Connor and Haleon CSCO Bart Derde discuss how Haleon managed its transformation from three distinct consumer pharmaceutical supply chains into one. Bart discusses the transformation’s consumer insight, agility and resilience goals. 

Bart shares direct insight into gaining employee buy-in for these transformation initiatives by building agility and resilience into their corporate culture. Thomas and Bart also share recommendations that help supply chain leaders avoid change burnout by connecting interpersonal employee goals with organizational goals.