The Gartner Supply Chain Podcast

Supply Chain Success Depends on the Frontline Employee Experience

Episode Summary

Acute workforce attrition is plaguing many supply chains, especially among frontline employees. In this podcast, we go over the steps CSCOs can take to curb the churn, as well as fresh perspectives on how to leverage flexibility and choice for your workforce.

Episode Notes

In this podcast, host Thomas O’Connor and guest Dana Stiffler discuss how chief supply chain officers (CSCOs) can attract, retain and engage frontline employees by allowing workers more autonomy and flexibility.

 

Stiffler provides a real-world example from GE Appliance’s pilot of these practices, and data from Gartner’s Supply Chain Executive Report: Supply Chain Success Depends on the Frontline Employee Experience.